Call or Visit

Bankstown Veterinary Hospital

9790 1101

14 Marshall Street
Bankstown, NSW 2200

Open 6 Days

Hospital Opening Hours:

Monday to Friday: 9am – 7pm *
Saturday: 9am – 2pm
Sunday: Closed

Public Holidays: Closed

Consulting Hours:

Monday to Friday: 9 – 11am / 4 – 7pm *
Saturday: 9am – 2pm
Sunday: Closed from 7 Feb 2021 **for greater work/life balance for our hard working veterinarians

Key info:

  • Consultations are by appointment.

  • Call ahead if you have an emergency to be sure our veterinarians are not in the middle of surgeries.

  • We take calls 30 mins before opening for appointment booking.

  • * Between 11am and 4pm weekdays we are open for counter sales and order pickups, but our veterinarians are performing surgeries and other procedures.

  • Parking: There is ample street parking as well as two spaces in our driveway and three spaces of timed street parking in front for our clients.

In the event of an emergency outside our hours please see contact details at the bottom of this page.


Cancelation/Rescheduling Policy

For your convenience: We send SMS and e-mail reminders for appointments the afternoon before.

Policy

  • To avoid impact to the health of other pets who need to be seen, we kindly require you to advise us if unable to make your scheduled appointment time by calling us: Bankstown 9790 1101 or Boundary Road 9584 9608.

  • Consultation Cancelation/Rescehduling Notice Requirement: 24 hours

  • Surgery/Procedure Cancelation/Rescehduling Notice Requirement: 48 hours

  • Cancellations without the required notice and failures to show up will be charged a failed appointment fee.

  • Repeated late cancelations or appointment failures may require us to seek prepayment for appointments.

Why 24 or 48 Hours Notice?

  • We often have very busy days and these can result in us being booked out and having to turn some patients away. For the benefit of all we would prefer not to have to turn away patients, only to then have no-shows or last minute cancelations. With notice of cancelations, we can fit in other patients in need.

  • Over the years, there has been a very noticeable increase in the number of last minute cancelations and appointment no-shows. In fact, we have had days where 2/3 of our appointments have canceled at the last minute or not turned up.

  • This policy also helps to prevent the raising of prices to cover lost revenue of no-shows and last minute cancelations that would be required to pay our unavoidable fixed costs.

Helpful Info

  • We recommend keeping outdoor cats in before appointments so as not to require catching at the last minute


MEDECHAT VIDEO CONSULTATIONS

Are you worried about your pet but can't get to the vet clinic or we are booked out?

Medechat is a video consulting service we have partnered with, that is a convenient, low stress way to get veterinary advice, anytime, anywhere.

More Info →

 

Our sister hospital:

Boundary Road Veterinary Hospital

Same veterinarians, nurses and systems at both locations

9584 9608

1 / 121 Boundary Rd
Peakhurst NSW 2210

boundaryroadvet.com.au

Open 6 Days

Hospital Opening Hours:

Monday to Friday: 9am – 7pm *
Saturday: 9am – 12pms
Sunday: Closed

Public Holidays: Closed

Consulting Hours:

Monday to Friday: 9 – 11am / 4 – 7pm
Saturday: 9am – 12pm
Sunday: Closed

Key info:

  • Consultations are by appointment.

  • Call ahead if you have an emergency to be sure our veterinarians are not in the middle of surgeries.

  • We take calls 30 mins before opening for appointment booking.

  • * Between 11am and 4pm weekdays we are open for counter sales and order pickups, but our veterinarians are performing surgeries and other procedures.

  • Parking is available in the underground car park down our drive-way

In the event of an emergency outside our hours please see contact details at the bottom of this page.


Cancelation/Rescheduling Policy

For your convenience: We send SMS and e-mail reminders for appointments the afternoon before.

Policy

  • To avoid impact to the health of other pets who need to be seen, we kindly require you to advise us if unable to make your scheduled appointment time by calling us: Bankstown 9790 1101 or Boundary Road 9584 9608.

  • Consultation Cancelation/Rescehduling Notice Requirement: 24 hours

  • Surgery/Procedure Cancelation/Rescehduling Notice Requirement: 48 hours

  • Cancellations without the required notice and failures to show up will be charged a failed appointment fee.

  • Repeated late cancelations or appointment failures may require us to seek prepayment for appointments.

Why 24 or 48 Hours Notice?

  • We often have very busy days and these can result in us being booked out and having to turn some patients away. For the benefit of all we would prefer not to have to turn away patients, only to then have no-shows or last minute cancelations. With notice of cancelations, we can fit in other patients in need.

  • Over the years, there has been a very noticeable increase in the number of last minute cancelations and appointment no-shows. In fact, we have had days where 2/3 of our appointments have canceled at the last minute or not turned up.

  • This policy also helps to prevent the raising of prices to cover lost revenue of no-shows and last minute cancelations that would be required to pay our unavoidable fixed costs.

Helpful Info

  • We recommend keeping outdoor cats in before appointments so as not to require catching at the last minute


 

Bankstown to Boundary Road

Just a short distance if you want to see your favourite vet. Visit our Vet Calendar to see when each of our vets work.


After Hours Emergencies

Important Note Dec 2021: With the current severe nationwide shortages of veterinarians, after-hours emergency centres can sometimes be at capacity. Please call ahead to ensure your pet can be seen before driving straight to one of these centres.

Sydney Veterinary Emergency & Specialists
675 Botany Road, Rosebery NSW 2018
Ph: 9197 5800

 

The University of Sydney Veterinary Teaching Hospital
Parramatta Road, Camperdown NSW 2006
Ph 9351 3437

 

Animal Referral Hospital (ARH)
250 Parramatta Road, Homebush West NSW 2140
Ph 9758 8666

 

Veterinary Specialists of Sydney (VSOS)
106 Parraweena Road, Miranda NSW 2228
Ph 8376 8787