Live Appointment Bookings with immediate confirmation

Our appointment request system is now replaced by this new live booking system.

Benefits:

  • Create your booking any time you want - day or night

  • Book with your favourite vet on their scheduled days of work

  • Select an available time slot live from our schedule

  • Receive an e-mail confirmation with a link to reschedule/cancel

For surgical, procedure and house visit bookings, please call us to schedule.

Cancelation/Rescheduling Policy

To avoid impact to the health of other pets who need to be seen, we kindly request you advise us if unable to make your scheduled appointment time by calling us: Bankstown 9790 1101 or Boundary Road 9584 9608.

Notice requirements:

  • Weekends: Our busiest days often result in being booked out and having to turn some away. To assist avoiding this, we require a minimum of 24 hours notice for cancellations. Cancellations within 24 hours and failures to show up will be charged a failed appointment fee.

  • Weekdays: Repeated failures to show up will be charged a failed appointment fee.

If your pet has previously shown aggression we may need to reschedule your appointment to enable enough time and staff to handle.